Do you find that you’re missing out on those all important phone calls because you can’t be in two places at once? If so, it might be time to consider investing in a call answering service for your company. Regardless of how big or small your company is, you can’t be expected to be everywhere; you’ve only got one set of hands!
If you are a one-man operation, you might be reluctant to pay for an answering service but you will find that it won’t be long than this service is not only paying for itself, but also making you money. If you are on the road a lot, you can have your calls diverted to an answering service and have messages taken or if you meet and greet clients on a daily basis, again divert your calls so that you are not constantly interrupted.
A professional call answering service will always be ready to take any calls that you can’t and you will always receive your messages. As you build your business, the number of daily enquires are sure to grow and while you may be able to manage the day-to-day running of your business, you might need a hand with the incoming phone calls.
Another benefit of a telephone answering service is it is always a professional voice on the other end of the line rather than your voicemail or an automated service; after all, who likes talking to a machine? People are far more likely to call and continue business with someone they can actually speak to, even if you’re not available all of the time.
Think of all of the times you’ve reached a machine and consider how annoying this can be; especially if you have a query or complaint. Reaching someone who is will to help and take messages could ensure that a query turns into a sale.
There are many answering service packages to choose from that suit home users, mobile users, small and medium size businesses. If you are just starting out in business and you need to outsource your calls, these types of services can help you manage your time and allowing you to focus more time on your core business tasks.